ZanoX Sportsbetting

[Ruroni99]

@zanox.io , what triggers refunds? I had a trade that paid out but got a refund instead.

[ZANOX.IO]

@Ruroni99 Hi, Your bet was placed on Rosario Central -1 Asian Handicap. Rosario Central won by exactly 1 goal, which results in a push under the whole-goal handicap settlement, so your original stake was refunded rather than paid as a win.

[Ruroni99]

Gotcha! Thank you.

[Ruroni99]

Is the site down?

[barryson]

@acf
Haven’t seen any news on that.
Could be a temporary coverage/liquidity issue.

[adiela 0]

Maybe the development on that side is on hold a little while.

[Ruroni99]

I've had two bets canceled but the funds have not been returned to my wallet. What is happening?

[Ruroni99]

@zanox.io and @zanox , please assist. Two trades of mine have been canceled and yet I've not been refunded and there's been no communication from the team. This makes me very jittery

[petrex 0]

@acf I didn't even know Zano had a platform to bet on. Is it like the prediction market?

[tommycat]

@petrex-0
Yes it is a prediction market that includes sports betting.

[ketone 0]

It's my first time hearing about ZanoX Sportsbetting. Didn’t see it on their site though. What’s it about?

[Ruroni99]

@zanox and @zanox.io please respond. It has now been more than 48 hours and I have yet to receive my funds.

[acf]

@Ruroni99 Use their chat feature on the website. They’ve responded to me extremely quickly in the past.

[Ruroni99]

Thanks @acf . They've never responded to me on there but I'll try.

[igreks]

Didn’t even know they have a betting platform. Glad to see that. Might wanna check that out later

[Ruroni99]

I would strongly discourage anyone from using the platform at this moment. The team has been unresponsive since Friday unresponsive and there is no guarantee you'll be paid out for your bets. Speaking from experience.

[acf]

@Ruroni99 There’s definitely some risks with gambling on that platform. Keep in mind they’re not the most profitable sportsbook, they recently fixed their odds but between July and August they lost at least 15,000 USD to advantage players. There could be motivations to gain that money back.

[Ruroni99]

Thanks for that context @acf . That sucks for any business but cannibalizing your customer base and taking their funds isn't going to help you maintain and grow your platform. Quite the opposite.