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  3. Cant run full wallet 2.2.3.600 version on Ubuntu

Cant run full wallet 2.2.3.600 version on Ubuntu

Scheduled Pinned Locked Moved Need Help
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  • V Offline
    V Offline
    vgt
    wrote last edited by
    #1

    Something is wrong in my system. When I try to open, wallet run for a second and after closes. Here is the log:

    I*nstalled desktop entry: /home/victor/.local/share/applications/Zano-zano-parche.desktop
    log channels: core currency_protocol tx_pool p2p wallet enabled
    qt.qpa.plugin: Could not find the Qt platform plugin "wayland" in ""
    Sandboxing disabled by user.
    Old state: 0x00000000() , new state: 0x00000002( WindowMaximized)
    Old state: 0x00000002( WindowMaximized) , new state: 0x00000000()
    Old state: 0x00000000() , new state: 0x00000002( WindowMaximized)
    [9294:9322:0929/114408.960919:ERROR:nss_util.cc(239)] Error initializing NSS with a persistent database (sql:/home/victor/.pki/nssdb): libsoftokn3.so: no se puede abrir el archivo del objeto compartido: No existe el archivo o el directorio
    [9294:9322:0929/114408.960949:ERROR:nss_util.cc(124)] Error initializing NSS without a persistent database: NSS error code: -5925
    [9294:9322:0929/114408.960954:FATAL:nss_util.cc(126)] nss_error=-5925, os_error=0
    /tmp/.mount_zano-pJmaOnB/AppRun.wrapped: línea 181: 9294 «trap» para punto de parada/seguimiento (`core' generado) usr/bin/Zano "$@"

    If Zano fails to launch, it might need to install xinerama extension for the X C Binding with this command:
    sudo apt-get install libxcb-xinerama0*

    I already try the xinerama apt-get trick, not work.

    htzanoH 1 Reply Last reply
    2
    • V vgt

      Something is wrong in my system. When I try to open, wallet run for a second and after closes. Here is the log:

      I*nstalled desktop entry: /home/victor/.local/share/applications/Zano-zano-parche.desktop
      log channels: core currency_protocol tx_pool p2p wallet enabled
      qt.qpa.plugin: Could not find the Qt platform plugin "wayland" in ""
      Sandboxing disabled by user.
      Old state: 0x00000000() , new state: 0x00000002( WindowMaximized)
      Old state: 0x00000002( WindowMaximized) , new state: 0x00000000()
      Old state: 0x00000000() , new state: 0x00000002( WindowMaximized)
      [9294:9322:0929/114408.960919:ERROR:nss_util.cc(239)] Error initializing NSS with a persistent database (sql:/home/victor/.pki/nssdb): libsoftokn3.so: no se puede abrir el archivo del objeto compartido: No existe el archivo o el directorio
      [9294:9322:0929/114408.960949:ERROR:nss_util.cc(124)] Error initializing NSS without a persistent database: NSS error code: -5925
      [9294:9322:0929/114408.960954:FATAL:nss_util.cc(126)] nss_error=-5925, os_error=0
      /tmp/.mount_zano-pJmaOnB/AppRun.wrapped: línea 181: 9294 «trap» para punto de parada/seguimiento (`core' generado) usr/bin/Zano "$@"

      If Zano fails to launch, it might need to install xinerama extension for the X C Binding with this command:
      sudo apt-get install libxcb-xinerama0*

      I already try the xinerama apt-get trick, not work.

      htzanoH Offline
      htzanoH Offline
      htzano
      wrote last edited by
      #2

      @vgt
      Your log shows the wallet is failing because a system library, libsoftokn3.so from the NSS package, is missing or broken.
      This is a system issue, not a wallet issue, and nothing below touches your wallet files or keys.
      Try these in order.

      Step 1, check if the library exists

      ldconfig -p | grep libsoftokn3

      If nothing comes back, it's missing, continue.

      Step 2, reinstall the NSS packages

      sudo apt-get update
      sudo apt-get install --reinstall libnss3 libnss3-tools

      Step 3, check again

      ldconfig -p | grep libsoftokn3

      You should now see it listed.

      Step 4, try launching the wallet. If it opens, you're done.

      Step 5, if it still fails with the same NSS error, rename your user certificate database so it regenerates fresh, this is a rename, not a delete, fully reversible

      mv ~/.pki/nssdb ~/.pki/nssdb.bak

      (If you've ever manually imported personal certificates into your browser's system store, they're preserved in the .bak, everything else regenerates automatically.)

      Step 6, launch the wallet again.

      If these steps dont help you can create a ticket at https://zano.org/support

      1 Reply Last reply
      0
      • tommycatT Offline
        tommycatT Offline
        tommycat
        wrote last edited by
        #3

        Thanks but none of those steps worked for me. I'll check in the support forum to see if anyone got it working yet.

        1 Reply Last reply
        1
        • V Offline
          V Offline
          vgt
          wrote last edited by
          #4

          Sorry, not work.

          .desktop
          log channels: core currency_protocol tx_pool p2p wallet enabled
          qt.qpa.plugin: Could not find the Qt platform plugin "wayland" in ""
          Sandboxing disabled by user.
          Old state: 0x00000000() , new state: 0x00000002( WindowMaximized)
          Old state: 0x00000002( WindowMaximized) , new state: 0x00000000()
          Old state: 0x00000000() , new state: 0x00000002( WindowMaximized)
          [9190:9218:0929/165114.343549:ERROR:nss_util.cc(239)] Error initializing NSS with a persistent database (sql:/home/victor/.pki/nssdb): libsoftokn3.so: no se puede abrir el archivo del objeto compartido: No existe el archivo o el directorio
          [9190:9218:0929/165114.343592:ERROR:nss_util.cc(124)] Error initializing NSS without a persistent database: NSS error code: -5925
          [9190:9218:0929/165114.343598:FATAL:nss_util.cc(126)] nss_error=-5925, os_error=0
          /tmp/.mount_zano-pbIAGnO/AppRun.wrapped: línea 181: 9190 «trap» para punto de parada/seguimiento (`core' generado) usr/bin/Zano "$@"

          If Zano fails to launch, it might need to install xinerama extension for the X C Binding with this command:
          sudo apt-get install libxcb-xinerama0

          1 Reply Last reply
          0
          • V Offline
            V Offline
            vgt
            wrote last edited by
            #5

            libsofttokn3 not properly installed (I think 🤔 ).

            victor@VGTPC:~/Applications/Zano Wallet$ ldconfig -p | grep libsoftokn3
            victor@VGTPC:~/Applications/Zano Wallet$

            1 Reply Last reply
            0
            • V Offline
              V Offline
              vgt
              wrote last edited by
              #6

              Retrying...

              victor@VGTPC:~/Applications/Zano Wallet$ ldconfig -p | grep libsoftokn3
              victor@VGTPC:~/Applications/Zano Wallet$ sudo apt-get install --reinstall libnss3 libnss3-tools
              [sudo] contraseña para victor:
              Leyendo lista de paquetes... Hecho
              Creando árbol de dependencias... Hecho
              Leyendo la información de estado... Hecho
              Los paquetes indicados a continuación se instalaron de forma automática y ya no son necesarios.
              libboost-filesystem1.74.0 libetonyek-0.1-1 libfwupdplugin5 libgcab-1.0-0
              liborcus-0.17-0 liborcus-parser-0.17-0 libsmbios-c2 libxmlsec1
              libxmlsec1-nss
              Utilice «sudo apt autoremove» para eliminarlos.
              0 actualizados, 0 nuevos se instalarán, 2 reinstalados, 0 para eliminar y 2 no actualizados.
              Se necesita descargar 0 B/1.917 kB de archivos.
              Se utilizarán 0 B de espacio de disco adicional después de esta operación.
              (Leyendo la base de datos ... 378620 ficheros o directorios instalados actualmente.)
              Preparando para desempaquetar .../libnss3_2%3a3.98-0ubuntu0.22.04.4_amd64.deb ...
              Desempaquetando libnss3:amd64 (2:3.98-0ubuntu0.22.04.4) sobre (2:3.98-0ubuntu0.22.04.4) ...
              Preparando para desempaquetar .../libnss3-tools_2%3a3.98-0ubuntu0.22.04.4_amd64.deb ...
              Desempaquetando libnss3-tools (2:3.98-0ubuntu0.22.04.4) sobre (2:3.98-0ubuntu0.22.04.4) ...
              Configurando libnss3:amd64 (2:3.98-0ubuntu0.22.04.4) ...
              Configurando libnss3-tools (2:3.98-0ubuntu0.22.04.4) ...
              Procesando disparadores para man-db (2.10.2-1) ...
              Procesando disparadores para libc-bin (2.35-0ubuntu3.15) ...

              Tomorrow I will test Windows version 😕

              1 Reply Last reply
              0
              • tommycatT Offline
                tommycatT Offline
                tommycat
                wrote last edited by
                #7

                I got this temp fix from one of the team.
                For Linux:
                make a file named "Zano.sh" and put these contents in it:

                #!/bin/sh
                cd "$(dirname "$0")"
                export LD_PRELOAD="/usr/lib/x86_64-linux-gnu/libnss3.so:/usr/lib/x86_64-linux-gnu/libnssutil3.so:/usr/lib/x86_64-linux-gnu/libsmime3.so:/usr/lib/x86_64-linux-gnu/libssl3.so:/usr/lib/x86_64-linux-gnu/libnspr4.so:/usr/lib/x86_64-linux-gnu/libplc4.so:/usr/lib/x86_64-linux-gnu/libplds4.so"

                export QTWEBENGINE_CHROMIUM_FLAGS="--no-sandbox"

                exec ./Zano.AppImage "$@"


                Then make it executable with "chmod 755 ./Zano.sh" and copy your appimage to "Zano.AppImage"

                1 Reply Last reply
                0
                • htzanoH Offline
                  htzanoH Offline
                  htzano
                  wrote last edited by
                  #8

                  yeah nice it wasnt that the file was missing it was just that it couldnt be found. glad they sorted you out

                  tommycatT 1 Reply Last reply
                  0
                  • htzanoH htzano

                    yeah nice it wasnt that the file was missing it was just that it couldnt be found. glad they sorted you out

                    tommycatT Offline
                    tommycatT Offline
                    tommycat
                    wrote last edited by
                    #9

                    @htzano Quicktime is great at runtime but the libraries can be quite a mess LOL.

                    1 Reply Last reply
                    0
                    • htzanoH Offline
                      htzanoH Offline
                      htzano
                      wrote last edited by
                      #10

                      haha yeah works just fine on my machine

                      1 Reply Last reply
                      0
                      • V Offline
                        V Offline
                        vgt
                        wrote last edited by
                        #11

                        It also works for me. Wallet running and syncing. Thanks.

                        1 Reply Last reply
                        1
                        • tommycatT Offline
                          tommycatT Offline
                          tommycat
                          wrote last edited by
                          #12

                          Another solution from github user "Polve"

                          in the meantime I found another workaround:

                          extract the appImage using --appimage-extract
                          delete the obsolete libnssutil3.so libnss3.so libraries
                          launch the app
                          I hope this helps the team fixing the problem since it's very simple

                          1 Reply Last reply
                          0
                          • L Offline
                            L Offline
                            LunaPlena
                            wrote last edited by
                            #13

                            Hi all...I have encountered an issue while trying to recover the Zano and fUSD I hold at Cake Wallet. On the advice of Cake Wallet, I downloaded the Zano.apk and the Linux AppImage to recover the Zano tokens. Unfortunately, both wallet variants, the .apk and the appimage, immediately crash on launch and do not even permit me to enter the recovery seed. Do you have any recommendations?

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